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Cancellation policy

Cancellation Policy for Ebalii:

At Ebalii, we understand that circumstances may arise where you need to cancel your order. Here's a summary of our cancellation policy:

  • Cancellation Period: You have 7 days from the date of purchase to cancel your order.

  • Cancellation Process: To cancel your order, please contact our customer support team within the 7-day period. We'll assist you promptly and process your cancellation request.

  • Eligibility: Orders can only be canceled if they have not been processed and shipped. Once an order has been shipped, it cannot be canceled.

  • Refunds: If your order is canceled within the specified period and meets the eligibility criteria, a full refund will be issued to your original payment method.

For any questions or assistance regarding order cancellations, feel free to reach out to us at [insert contact information].

Thank you for your understanding and cooperation.

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